Legal

Terms & Conditions

These Terms & Conditions govern access to and use of the websites, games, applications, online services, accounts, content, and related features made available by CasualLab Interactive. By accessing or using our services, you agree to these terms.

Effective date: March 19, 2026

1. Scope of These Terms

These Terms apply to our website, mobile and online games, game accounts, downloads, updates, live operations, community features, promotional pages, and any associated support or communications provided by CasualLab Interactive.

2. Eligibility and Account Responsibility

  • You are responsible for maintaining the confidentiality of your credentials, devices, and access methods used with our services.
  • You must provide accurate information where account creation, support, or transaction verification requires it.
  • You are responsible for activity occurring through your account or device to the extent permitted by applicable law.

3. License and Permitted Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for personal, non-commercial entertainment purposes unless we expressly agree otherwise in writing.

4. Prohibited Conduct

You agree not to:

  • Cheat, exploit bugs, automate gameplay improperly, reverse engineer protected features, or interfere with service integrity.
  • Attempt unauthorized access to accounts, servers, APIs, databases, admin systems, or infrastructure.
  • Use our services for unlawful, abusive, fraudulent, harassing, defamatory, or infringing conduct.
  • Disrupt matchmaking, rankings, rewards, in-game economies, or technical operations through manipulation or abuse.
  • Upload, distribute, or transmit malware, malicious code, or harmful content through our services.

5. Virtual Items, Rewards, and Purchases

  • In-game items, cosmetics, currencies, and entitlements are licensed, not sold, except where applicable law requires otherwise.
  • Availability, pricing, progression systems, promotional rewards, and live operations may change over time.
  • Purchase processing is handled through relevant platform or billing providers, and additional platform terms may apply.
  • We may validate, restore, restrict, suspend, or revoke digital entitlements where reasonably necessary to address fraud, abuse, chargebacks, technical errors, or platform enforcement.

6. Intellectual Property

All content, software, visual assets, branding, characters, mechanics, text, audio, video, interfaces, and related materials associated with our services are owned by CasualLab Interactive or its licensors and are protected by applicable intellectual property and unfair competition laws. No ownership rights are transferred to you except for the limited usage rights expressly granted here.

7. Service Availability and Changes

We may modify, suspend, limit, discontinue, patch, rebalance, or update any aspect of our services at any time, including content, economies, features, compatibility, and online functionality. We do not guarantee uninterrupted availability.

8. Suspension and Termination

We may investigate violations of these Terms and may suspend, restrict, or terminate access where reasonably necessary to protect our users, services, business, legal rights, or platform compliance obligations.

9. Disclaimers

To the maximum extent permitted by applicable law, our services are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, or uninterrupted operation.

10. Limitation of Liability

To the maximum extent permitted by law, CasualLab Interactive shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, revenue, goodwill, business opportunity, or virtual items, arising from or relating to use of the services, even if advised of the possibility of such damages.

11. Governing Rules and Platform Terms

Your use of our services may also be subject to the terms, policies, and technical requirements of app stores, platform providers, payment processors, social platforms, and advertising networks. Where platform rules apply, you are responsible for complying with them in addition to these Terms.

12. Changes to These Terms

We may revise these Terms from time to time. When we do, we may update the effective date and publish the revised version on this page. Continued use of the services after changes take effect constitutes acceptance of the updated Terms, unless applicable law requires a different process.

13. Contact

Legal and support contact

For questions regarding these Terms & Conditions, contact:

contact@casuallabinteractve.com